|Frequently ask question|
Most questions have already been asked. Please check below. If this section does not answer your question do not hesitate to e-mail me at: firstname.lastname@example.org
1) What clamps will your plate work with:
Due to variety of dimension in arca swiss standard (nice standard if nobody fallows it) is hard to be sure if product will work with other brands. I did test my plates with fallowing clamps.
If company name is not on the list, it does not mean it will not work. I can accept for full refund including shipping if it does not work. If it will work please drop me a line and we will ad name to compatibility list.
2) What products brand will your clamps accept.
This is another tricky question. Some plates are smaller than other even if they are from the same manufacture and clamp will not hold it tight. Clamp will accept plates with outside dimension around 1.5 inch
3) Why your plates are much less expensive than big names.
I have no distributors, nor large chains of retail stores. No sales teams, rallies, parties, nor "employee of the month” contest. No corporate meetings, no stocks, no options, no employees, no headaches.
I do not have big development cost I do not buy new camera every time something need to be design. I cooperate with people who already bought particular equipment and they give me information I need. They check compatibility of my product. This is working for everybody. It let me keep cost down and they have product they need at reasonable price.
4) Are the plates any good if they are so inexpensive
Please look at my e-bay feedback. If you do not like it or for some reason do not work for you I will accept it back for full refund no question ask.
5) How much time will you need for custom work
If you need a plate not listed in my store I can always make it. All I need is some input from you. It takes time to design and machine part. Anodizing process required another week or two. Please expect 45-60 days for such project.
6) How much will cost custom work.
I have to know what will need to be done. With your input we can design new part. After that i can give you a complete quote. In most cases the product can also work for other costumers, and I can produce more than one part. In that case you are charged only for the product you are buying and not custom work. In most cases we are looking at $50 for plates rails etc. If you need custom setup supporting for example Leica M8 with 800mm lens with teleconverter and your rail need to be 24 inch long I may charge you $300.
7) Return Policy
If you are not completely satisfied with item, for any reason, simply return it within 30 days from purchase date for a refund or exchange, whichever you prefer. Products 30 days or older will not be accepted for return or exchange. I will give you full refund except shipping cost back to me unless we arrange otherwise.